Address
Form of work
SalaryManchester City Council are seeking a Contact Officer on a full time, temporary basis.
Contract: Maternity cover, until 01/11/24
Hours: 35 per week. Shifts are: 8-3:30 / 8:30-4 / 10:30-6:30. Also includes working 1 Saturday shift in a 3 week period, 9-4 shift.
Location: Manchester Royal Infirmary, Oxford Road, M13 9WL
Manchester Local Care Organisation
The Manchester Local Care Organisation (MLCO) has been established to integrate, plan and manage community health and social care across the City.
The Hospital discharge to assess service was developed in 2020 in the wake of the pandemic. Three teams have been developed across Manchester centred around the three hospital sites. The service runs in partnership with our community-based discharge to assess and crisis teams as part of Manchester community response. The service supports the four discharge pathways from hospital offering a short-term strengths-based service to those requiring support.
The Role
You will operate as the first point of contact for referrals from the three hospital sites, you will be responsible for completing the necessary paperwork and transferring referrals to the appropriate pathway for discharge in a timely manner.
You will need to have excellent communication and IT skills and be able to work well with professionals across Health and Social Care, and our wider partners. You must be able to manage the workload in a fast-paced environment, operating dynamically to the demands of the role.
