Content Manager

Salary: Competitive salary
Grade: 3B
Reporting Line: Head of Creative & Content
Contract Type: 6 month FTC
Location: Wood Street, London
Closing Date: 15th March 2024

What to expect

This Content Manager role is integral to the dynamic Marketing team, reporting directly to the Head of Creative and Content. You’ll help us deliver our content strategy, planning content for Christmas - helping our customers get ready for peak season. As well as working in partnership with our agencies to deliver content over the Summer to highlight our DE&I priority (supporting the financially vulnerable). You’ll be critical in the creative development, planning and strategy of these and other projects. Working closely with the wider business to ensure we are supporting the sales funnel and customer experience with fantastic content. You’ll monitor & share progress. And identify opportunities for content amplification.

We have an internal creative production studio, and it would be advantageous for the applicant to be involved in the output produced. By either copywriting, developing creative briefs, storyboarding, filming, editing, presenting, graphic design work…etc.
This is a critical role, shaping the brand purpose, driving revenue, customer satisfaction, and profitability for Post Office.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• Generous pension contribution
• Life assurance
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Demonstrable experience in media, brand and influencer marketing, with hands-on experience in both strategic and tactical execution.
• A commercial understanding that enables you to report results and guide future decisions.
• Financially astute, ability to understand performance and drive results.
• Strong internal and external stakeholder management.
• Possesses a creative eye and copywriting ability.
• The ability to manage multiple tasks simultaneously with tight deadlines
• Strong written and verbal communication skills (in terms of report writing, presentations etc.) for a wide variety of internal and external stakeholders, up to senior management level.
• Excellent influencing skills and the ability to interact and build relationships with colleagues both within and outside of the Post Office, up to senior management level.
• Likes to engage and challenge the norm; able to negotiate with and provide constructive feedback to others to achieve a successful outcome.
• Highly organised approach to work; with a strong focus on accuracy, production processes and producing high quality work
• Results oriented and solution focused, with the ability to manage multiple tasks simultaneously with tight deadlines
• Can demonstrate decisive delivery and the ability to be proactive.

About us

Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that's constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.

Whilst there is much work to be done, we're looking for people ready to think differently in tackling the challenges ahead - people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you're inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.