Contract Manager - Contract Cleaning

The Opportunity

To provide a world class cleaning service with an industry leading team to ensure that our client’s expectations are always exceeded. The vision and values of the brand are never compromised, and each team member sees our company as a great place to work. This is a high-profile opportunity to manage a small group of very prestigious accounts in Central London.

The Package

£45k basic

Additional bonuses can be earned

35 days holiday per year (including bank holidays)

Flexible hours

Key Objective of the Role for a Contract Manager

To manage several central London Contract sites with around 100 staff including Team leaders and supervisors to deliver a consistently high-quality standard of service which meets the client expectations and our own high standards.

Main Responsibilities of a Contracts Manager

• All staff under your supervision achieve personal targets and development plans.
• Company Academy is delivered.
• All systems are operated in line with defined procedures /standards.
• Staff churn rate of less than 10%.
• All sites achieve a minimum of 90% scores in monthly KPI meetings
• All contracts meet legislative requirements for Health and Safety
• Business achieves the budgeted Net Operating Profit for the period and the year.
• A one-year strategic objective plan is established and delivered.
• Delivery of a 5 star service across portfolio in line and in accordance with our values.
• Delivery of all added value and innovation commitment across portfolio.
• Developing client relationships on each individual contract.
• Applying strategies to reinforce the Brand.
• Aged Debt is kept to a minimum at all times.
• Contracts remain on budget and achieve set projection.
• Annual portfolio growth.
• Delivery of Roadmap cost savings.

Why Work for Us

• Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
• Equal Opportunities Employer who promotes diversity.
• Innovative Approach to the Employee Journey
• A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business