Address
Form of work
Salary- Contracts & Sales Administrator
- Up to £25,000 per annum
- Permanent role starting ASAP
- Role based in Bromborough, Wirral
Working for a successful Services and Utilities company based in Bromborough we are looking for an experienced Contracts Administrator or Sales Administrator to join their friendly team.
This is a full-time role working 8:30am - 5pm based fully on-site at their offices in Bromborough (parking is available on-site).
You will be responsible for the day-to-day co-ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the office based admin support.
Key areas of the role will be:
- To enter customer details into CRM
- To assist Sales Team when quoting for work
- To assist in completing all sales related documentation by liaising with the sales reps
Responsibilities and Accountabilities:
- To manage and administer the entering of new sales onto the system
- To manage and administer the entering of new sales leads into CRM
- Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary
- To be in daily communication with the sales team to ensure timely updates and progress
- Distribute inbound Web / Phone leads to sales and other teams, ensuing they are logged on CRM
- Liaise with the service teams regarding future deliveries each month
- Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers
- To undertake credit checks and ensure integrity of information provided
- You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the company's SLA's
- To manage and file all contracts in electronic form
- Ensuring the roll-out/cancellation processes are 100% accurate
- AD-HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process)
Skills and experience required:
- The ideal candidate will have previously worked within an Administration role supporting a Sales Team and/or supporting on Contracts Administration
- Have excellent attention to detail and accuracy
- Confident and ability to communicate effectively at all levels
- Previous experience managing customer data on a CRM
- Strong customer service skills
