Contracts Manager

Contract Manager - Municipal Waste
Salary: Competitive plus bonus, company car/cash allowance and pension
Hours: Full Time - 40 hours per week
Location: Westminster, London
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;

• Eligible for an annual performance bonus
  
• Private medical cover
  
• Option to choose from a company car or car allowance
  
• 25 days of annual leave
  
• Access to our company pension scheme
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Lead the team to deliver municipal contracts in line with defined contract KPIs and specifications, whilst maintaining a visible presence for employees on site and on the rounds.
  
• Manage people, vehicles and equipment to the best effect, prioritising the wellbeing of our employees and the service we provide to our customers and communities.
  
• Ensure compliance against Veolia minimum standards and support with assurance checks and improvement planning to enhance contract performance.
  
• Ensure the depot and collection operations are run in line with Veolia Minimum Requirements and address any areas of non compliance.
  
• Utilise date to improve operational performance.
  
• Manage monthly financial performance and set and present budgets.
  
• Deliver the contract against the required budgets and KPIs.
  
• Manage customer complaints effectively to support the reduction of escalations.
  
• Manage the performance of the contract, overseeing expenditure, staffing and resources.
  
• Maintain a compliant and well run fleet of vehicles.
  
• Challenge behaviour of site users if required and promote a safe working environment.
  
• Champion inclusion within the workplace.
  
• Ensure customer service KPIs are achieved.
  

What we're looking for;

• A strong leader, with previous experience managing a large team within the waste industry.
  
• Previous experience of managing financial performance and budgets.
  
• Fleet management experience and knowledge of compliance.
  
• IOSH Managing Safely/NEBOSH
  
• Effective delegation skills.
  
• Strong business acumen and effective communication skills.
  

What's next?
Apply today, so we can make a difference for generations to come.
We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.