Address
Form of work
Salary£28,000 - £31,000
Liverpool (Hybrid after probation)
My client is hiring a New Build Admin Team Leader to oversee key responsibilities:
- Address and resolve client/developer escalations.
- Manage file updates and outstanding documents.
- Conduct file audits and oversee performance appraisals.
- Dual sign-off on files for exchange.
- Handle post-completion queries and historic file requests.
- Provide team coverage during absences.
- Maintain Staff DB and manage technical queries.
- Process full file check requests.
- Manage VIP files and cover for the Team Manager.
- Allocate inboxes and facilitate communication.
The ideal candidate should have:
- 2+ years as a new build case handler.
- Previous team management experience.
- Technical knowledge of new build processes.
- Problem-solving and customer service skills.
- Experience with Proclaim or similar software.
- Relationship management with developers.
Benefits:
- 20 days holiday (rising to 25) plus Bank Holidays.
- Flexible holiday scheme.
- Contributory pension and study funding.
- Salary sacrifice schemes.
- Free conveyancing, discount club, and awards.
- Free taxi service, break room amenities.
- Social and charity events.
- Relaxed dress policy and staff reward scheme.
If your interested in this opportunity and would like to apply please send your Cv to .
