Role Responsibilities:
- Supports Content Owners with content writing activities based on leading practice principles and in line with content repurposing approach
- Engages in other activities for wider content management team if available (dependent on workload / capacity)
- Manages risks and issues with Content Owners and the Knowledge Management team to assure delivery of content
- Contributes to and attends relevant programme meetings to escalate issues / report progress
- Demonstrate competence in own area and provide an expert advisory service as the primary point of contact for content writing queries
- Creating content to meet accessibility standards
- Creation of content to meet web needs
Skills / Experience:
- Ability to write concise content, translating HR concepts into easy digestible information for content users
- Ability to understand implications and downstream impacts (e.g. following update to one piece of content)
- Working within internal communications is extremely desired
- Previous experience working in content management design, business writing or communications role
- Understanding of Agile methodology
- Experience working on content involving Company intranet, employee engagement or culture change
- Works with minimum supervision seeking assistance where appropriate
- Comfortable working in a distributed team across different levels
- Excellent written communication skills
- Strong attention to detail
- Relevant experience gained in a online written communication role in business
- Excellent interpersonal and organisational skills
- Excellent verbal and written communication skills
- Will be skilled in the use of a wide variety of business software applications
Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant. Unfortunately, if you have not been contacted within 7 days we will not be progressing with your application. Thank you for your understanding