Our client is looking for a new Receptionist to join their beautiful offices in Belgravia, London. We are looking for a well-presented, customer-focused team player if this sounds like you, apply today!
Job title: Receptionist Location: Belgravia, LondonSalary: £29,000-£31,000Duration: Ongoing, 12 month rolling contractHours: 9am-6pm Monday-Friday (flexibility required to cater to business needs)
Your role as Receptionist is to provide exceptional front-of-house and reception services to all guests, clients, and contractors. Your main job duties will include, but not be subject to:
- Serve visitors by greeting, welcoming, and directing them appropriately. Recording guest's names and forwarding to the appropriate department.
- Cater for VIP staff and visitors as needed and sourcing catering for breakfast, lunch, and dinner, including making and serving refreshments.
- Acting as the first point of contact and face for the office, ensuring well presented in line with company expectations.
- Ensure boardrooms, open plan offices and private offices are turned around quickly and efficiently before and after meetings or during general use.
- Assist other departments as required during busy times, ie office management, IT and facilities, including running errands, purchasing or collecting items required by visitors or guests as directed by the office manager.
- Notifying company personnel of visitor arrival.
- Informing visitors by answering or referring inquiries.
- Keep stock and replenish all pantry and stationery items ensuring that the office is always fully stocked for VIPs, guests, visitors and staff and refer to the appropriate personnel when stock is running low.
- Open all incoming post and parcels (unless marked strictly private & confidential to the addressee) and distribute as necessary to the relevant department head.
- Directing visitors by maintaining employee and department directories.
- Maintaining security system and overall office security by following procedures, monitoring logbook, and issuing visitor access cards.
- Operating telecommunication system, screening and transferring calls as required.
- Keep a safe and clean reception area by complying with procedures, rules, and regulations.
- Organising emails and calendars for staff and visitors as needed.
- Maintain all documentation logs for incoming and outgoing correspondences.
- Ensure all staff are advised simultaneously when taking breaks and/or lunch, ensuring no staff are left alone during the day for any length of time.
- Supporting continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contribute to the office and team effort by accomplishing related results as needed.
Required knowledge, experience, and skills
- Vast experience in front-of-house, reception or customer-facing positions is essential
- Experience hosting UHNWI and VIP guests
- Must be able to demonstrate excellent organisational and time management skills with a high level of initiative and proactiveness
- Must be able to remain calm, professional, courteous and polite in all circumstances and high pressured situations
- Experience working in corporate environments is a must
- Must be able to demonstrate a strong ability to work within a team. Flexibility possibly working out of business hours if required
- Possess a good level of IT literacy
- Passionate about providing excellent customer service
Benefits
- 25 days holiday + bank holidays
- Weekly pay
- Access to an exclusive employee benefit and discount portal
- Ongoing support from a dedicated consultant
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.