Credit Control Administrator

We are very excited to be recruiting a Credit Control Administrator to support a successful and forward-thinking company based in Kingswinford.
The position will report into to the Credit Control Supervisor & Manager, and you will be involved in a variety of accounting responsibilities to ensure the Credit Control processes are accurately maintained, and process deadlines are met.
The main duties will be:

• Responsible for ensuring that all property and tenant records on our system are up to date and accurate.
• Processing Credit Control Transactions
• Work with cashiers to ensure tenant's accounts are reconciled and allocated as required.
• Ensure accurate and up to date financial data is always maintained.
• Produce System Generated Statements, Reminders, Emails and Reports on a Yearly, Quarterly & Monthly basis.
• Telephoning customers and requesting missing data and remittances
• Producing Tenant Statements.
• Processing Tenant refund requests
• Processing Tenant bad debt write offs.
• Full preparation and administration of bad debt/CVA paperwork.
• Liaise with Credit Control Team and Legal with regards to Insolvent Companies prior to write off where required.
• Query Management - Chase up Service Charge Budgets, Reconciliations, and Insurance documents.
• Any other duties reasonably within the capability of this role.

The successful candidate will have the following skills :

• Excellent communication skills, with the ability to interact at all levels of the business, and with external customers and tenants.
• Some previous Credit Control experience is ideal but not essential.
• A minimum of 2 years administration skills is essential.
• Be well-organised, with strong organisational skills and able to develop and monitor plans to consistently meet agreed deadlines.
• Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
• Innovative, with a desire to identify process improvements.
• Willingness to learn and demonstrate a flexible approach to working.
• Professional attitude and approach
• Good system skills including Excel, Outlook, and a willingness to learn new systems.
• GCSE or equivalent Grade C/4 or above Math and English.

In return the company will provide an exceptional benefits package, including Enhanced Pension, Onsite gym & personal trainer, Subsidised Canteen, Employee Assistance Programme,27 Days Annual Leave increasing with length of service 28 days at 4 years and 29 days at 8 years, Life Assurance 4 x salary and free onsite parking.
We would love to hear from you, can you click apply on the advert or email your CV to (url removed)