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Form of work
SalaryThe position will report into to the Credit Control Supervisor & Manager, and you will be involved in a variety of accounting responsibilities to ensure the Credit Control processes are accurately maintained, and process deadlines are met.
The main duties will be:
- Responsible for ensuring that all property and tenant records on our system are up to date and accurate.
- Processing Credit Control Transactions
- Work with cashiers to ensure tenant's accounts are reconciled and allocated as required.
- Ensure accurate and up to date financial data is always maintained.
- Produce System Generated Statements, Reminders, Emails and Reports on a Yearly, Quarterly & Monthly basis.
- Telephoning customers and requesting missing data and remittances
- Producing Tenant Statements.
- Processing Tenant refund requests
- Processing Tenant bad debt write offs.
- Full preparation and administration of bad debt/CVA paperwork.
- Liaise with Credit Control Team and Legal with regards to Insolvent Companies prior to write off where required.
- Query Management - Chase up Service Charge Budgets, Reconciliations, and Insurance documents.
- Any other duties reasonably within the capability of this role.
The successful candidate will have the following skills :
- Excellent communication skills, with the ability to interact at all levels of the business, and with external customers and tenants.
- Some previous Credit Control experience is ideal but not essential.
- A minimum of 2 years administration skills is essential.
- Be well-organised, with strong organisational skills and able to develop and monitor plans to consistently meet agreed deadlines.
- Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
- Innovative, with a desire to identify process improvements.
- Willingness to learn and demonstrate a flexible approach to working.
- Professional attitude and approach
- Good system skills including Excel, Outlook, and a willingness to learn new systems.
- GCSE or equivalent Grade C/4 or above Math and English.
In return the company will provide an exceptional benefits package, including Enhanced Pension, Onsite gym & personal trainer, Subsidised Canteen, Employee Assistance Programme,27 Days Annual Leave increasing with length of service 28 days at 4 years and 29 days at 8 years, Life Assurance 4 x salary and free onsite parking.
We would love to hear from you, can you click apply on the advert or email your CV to (url removed)
