Credit Controller

My client are a friendly, dynamic and supportive team. They encourage passion, ambition and collaboration, both in their performance as a team and individually. New ideas are encouraged. They actively promote involvement in the development and direction of their products and services, as well as finding more efficient ways to work. They also love a good work social and team building events. As well as this they offer:

• Competitive salary
• 25 days’ holiday, with optional 5 days unpaid leave per year
• Free parking
• Annual lifestyle allowance of £300 to put towards an activity of your choice
• Cycle to Work scheme and Gym Flex scheme
• Internal coaching/mentoring system throughout your time here
• Focus on training and career progression
• Family friendly policies
• Happy to talk about flexible working

The Opportunity

As a Credit Controller, you will be part of their busy Credit Control team providing excellent customer service in accordance with the agreed Service Level targets to ensure that debts are collected in a timely and professional manner whilst minimising exposure to bad debt.

The role will involve but will not be limited to:

• Credit controlling a range of customer accounts, to include chasing by telephone, e-mail and letter recording and maintaining detailed and accurate customer records.
• Credit card processing and reconciliation through Streamline.
• Client receipt reconciliation using Excel.
• Reconciliation of debtor accounts, investigation, and resolution of any discrepancies.
• Assistance with invoice, statement and overdue letter runs.
• Production of copy invoices where required.
• Liaising with our product and customer service teams on outstanding debtors

About You

You will have recent accounts receivable experience, including operation of computerised accounting systems with strong communication skills and meticulous attention to detail. You will be enthusiastic and self motivated with an adaptable approach to your work.

You will also be/have

• Intermediate Excel skills including ability to sort and filter data, use Pivot tables and Formulae including VLOOKUP.
• Strong reconciliation skills.
• Articulate and methodical.
• Experience of using Salesforce and Financial Force or similar accounting packages is desirable.
• Ability to work in a changing environment where new systems and procedures are developed and implemented.
• Confident telephone manner and ability to work collaboratively with credit control colleagues.