Credit Controller

I am recruiting for a well established company with over 43 years experience of providing exceptional service and installation of machinery. They have grown to become the UK’s largest independents in their field.

They are looking for an experienced Credit Controller to come and work within their friendly but small accounts team.

You will be responsible for the high-quality credit control service, managing the credit and collections processes, ensuring timely payment collection and minimising credit risks.

You will also work within the finance team supporting accurate and timely processing of financial transactions, controls and processes.

This company are looking forward to installing a new computerised system but for the next six months or so they are looking for someone who likes to work in a more manual way. Training will be provided now and with the new system

• Responsible for entering all payments in the day book and allocate against the sales ledger ensuring accuracy at all times.
• Effectively manage the aged debtors to ensure all monies owed are collected.
• Coordinate and manage daily activities - Banking, chasing debts, raise consolidated invoices and credit notes.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
• Provide regular forecasting of Aged Debt recovery and accounts receivable, collections, and credit risk reports to the Finance Manager.
• Maintain positive and strong relationships with customers providing excellent customer service. Manage all queries regarding credit control ensuring all documentation is supplied and completed as required.
• Liaise and work closely with Engineers regarding disputes/ queries with customers to resolve these to a satisfactory conclusion.
• Enter all communications with customers onto the database (Callout) to ensure a complete audit trail.
• Prepare requesting Letter before Actions Solicitors, letters to be sent to customers.
• Generate month end statements and send to all customers.
• Adhere to confidentiality and security of information at all times and in line with the Data Protection Act and company protocols.
• Support the finance team including accounts payable, system and process improvements and project work as required.

• Educated to 'A’ level or equivalent
• Finance Qualification desirable

Required Skills/Experience:

• Credit Control experience
• Experience gained in all areas of finance is desirable
• Possess confident and effective communication skills (both written & verbal)
• Excellent and proven Customer Service skills
• Proven attention to detail and accuracy
• Strong analytical and problem-solving skills
• Deadline-oriented and proven ability to stick to time constraints
• Computer Literacy including knowledge of accounting systems and excel
• Positive and effective interpersonal skills and a team player

Depending on experience the salary circa £28,000 - dependant on experience, Free on site parking or walking distance from the station, 22 days holiday + Bank holidays (currently 8 days), Stakeholder pension