Credit Controller

Job Title: Credit Controller
Salary: 28,000 - 30,000
Location: Haddenham

I'm currently on the lookout for a permanent Credit Controller to join the team (hybrid role, based in Haddenham, immediate start).

Salary range 28- 30K, but nothing is impossible for the right candidate.

Overall purpose:

To maximise the value of receipts realised from the receivables ledger by managing all accounts receivable aspects and administration of a portfolio of customers (1,400) within the time-frame and parameters of the Credit's function processes and procedures.

Key responsibilities:

• Maintain reportable aged debt receivables below departmental goal
• Full ownership and management of the receivables ledger (1,400 accounts):
• Proactively chasing via phone and email ensuing timely and accurately payment of invoices
• Daily cash allocations and managing the BACS reports
• Application and removal of service suspensions (place/remove accounts from hold)
• Refunds
• Multiple Direct Debit collections
• Multiple initiation of specific supplier payments
• Copy invoices and statements
• Proper queries and disputes follow up and resolution
• To establish excellent regular and clear communication and working relationships with both internal and external customers
• Weekly and monthly reporting on key accounts and assisting with the monthly receivables reports
• Ad hock tasks specified by the Credit Manager

Required:

• 3+ years proven credit control experience with good knowledge and understanding of the Accounts Receivable function.
• A Levels or higher education.
• Intermediate Excel and numerical skills and experience with general IT applications.
• Excellent interpersonal, written, and verbal communication skills.
• High level of attention to detail, accuracy, and analytical abilities.
• Excellent team working and organisational skills with the ability to work on own initiative.
• Dynamic and highly driven individual with pro-active approach and desire to learn and develop new skills.
• Ability to work to deadlines, prioritise workload and manage multiple tasks.
• Highly organised and results orientated with effective time management skills.
• Ability to keep calm under pressure and cope with changing demands.
• Excellent problem-solving skills and desire in seeing tasks through to completion.

Desirable:

• CICM part of fully qualified.
• Six Sigma; Process improvement experience or qualification.

Other information:

This role is part of a small and high-performing Credit Department, with a robust profile within the organisation and large receivables ledger. The organisation is global, with the role based at the UK HQ. Establishing excellent communication with internal and external customers will be integral, alongside well-reasoned and balanced assertiveness with these parties. The role combines a small number of large key accounts with a high volume of smaller customers. A large proportion of the receivables are collected via Direct Debit, and strong systems proficiency, high attention to detail, organisational and time management skills will be key to success in the role. The department and organisation encourage an open-minded approach to problem solving and process improvement. T

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