Credit Controller

Are you an experienced Credit Controller with exceptional customer service skills and a high level of accuracy?

We have an exciting opportunity for a Credit Controller who wants to develop their career in our vibrant, rapidly growing business. Restore is looking for someone who has experience with end-to-end credit control, as well as building and maintaining relationships with internal and external stakeholders.
You will be responsible for billing, credit control, cash postings to debtor s ledger and dealing with customer queries.

RESPONSIBILITIES

• Responsible for chasing outstanding debts from customers mainly via telephone
• Resolving customer queries and discrepancies on invoices as and when they arise
• Ensuring all customer queries are logged and chased to resolve in a timely and efficient manner
• Updating customer database including setting up new customers.
• Investigating any anomalies on customer accounts
• Maintenance of age debt report and reconciliation to debtors control account as appropriate
• Assisting with month end procedures and closure of sales ledger
• Responsible for billing to all client s, ensuring activity is billed in a timely manner
• Identifying and reporting any potential bad debts
• Appropriate escalation of unresolved or complex queries to Senior Financial Accountant
• Undertake any other ad hoc duties, in respect to the (Finance department) function as requested

ABOUT YOU

• Experience of working in a credit control function in a large organisation
• Previous experience of end-to-end credit control
• Previous experience of maintaining and building relationships with internal and external stakeholders
• Problem solving abilities, able to develop complex strategies and solutions
• Proactive, positive, motivated, and confident approach to tasks and duties
• Methodical and logical approach to tasks
• Strong IT skills, including MS Excel
• Excellent time management skills, with ability to work to monthly deadlines
• Must be able to work well in a team environment
• Able to deal with confidential and sensitive data effectively and securely for employees, customers, clients full awareness of GDPR requirements

Restore Digital support customers on their digital transformation journeys. Born out of a scanning company, we still have four main scanning centres across the UK where we are working on large digitisation projects for the NHS, the Ministry of Defence and the Nuclear Decommissioning Authority. And usually, we are busy digitising most of the exam papers undertake in the UK every year.

An Inclusive Approach

We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live. We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible.

We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.