Job description
My client is seeking a detail-oriented and highly organised Credit Controller to join their team. The Credit Controller will be responsible for providing support to the finance department by assisting with various financial tasks and ensuring accurate financial record-keeping.
1. Key Duties and Responsibilities of the role
· Posts customer payments by recording BACS and cheque transactions.
· Verifies validity of account discrepancies by obtaining and investigating information customer service.
· Resolves valid or authorised deductions by entering adjusting entries.
· Resolves invalid or unauthorised deductions by following disputed debit and collections procedures.
· Resolves collections by examining customer payment plans, payment history, and credit lines.
· Send customers monthly / weekly account statements as appropriate.
· Reviews the overall age of debts, focusses on collecting aged items.
· Escalates aged items of concern, enforcing removal of credit and on hold processes keeping key stakeholders informed.
· Protects my client's value by keeping information confidential.
Person Specification
· High data entry accuracy
· Polite at all times to colleagues
· Motivated and self-starter
· Manage a workload
· Work as part of a team or as an individual
· Strong communicator skills
· Accounting Qualification and / or basic understanding of accounting principles
· Suitable prior experience in a similar finance role