Credit Controller

Your new company
It's a place where you can grow your career, learn new skills, and make a positive impact on the world.
With a wide range of products that delight consumers worldwide, our client is always looking for talented and passionate people to join its team.
You will be part of a culture that values innovation, quality, sustainability, and customer satisfaction. You will also have the opportunity to work with diverse and delicious products that are sourced responsibly and sustainably from over 50 different sources from 5 continents.
Our client\'s client\'s vision is to be the most successful company in its industry sector in the world.
Your new role

• To provide accurate data regarding customer accounts & debt status.
• To process invoices & disputes to accurately and in a time specific collection of cash.
• To manage statement reconciliation.
• To follow & achieve agreed performance targets.
• Effectively work with other parties to overcome any customer queries by identifying and overcoming obstacles to payment.
• Assist the leadership team to prioritise and oversee the day-to-day operations of the AR function.
• Communication with customers relating to their account status and maintain a full understanding of changes to the accounts to ensure continuation of payment from the customer.
• Complete all AR functions to ensure accounts are processed and paid to terms.
• Ensure knowledge of and compliance with all Company Policies, Procedures and Rules.
• Ensure compliance with local legislation and regulatory requirements relating to business activities in every country where we are active.
• Respond to escalated incidents. Competence in all aspects of the AR function.
• A key attendee to the SSC daily check point.
• Assist in audit reviews (external and internal) as needed.
• Ensure a clean hand off from the AR process into the supporting departments.
• Assist the AR & Master Data Manager to create and maintain training documents & training to the team on system and process.
• Help to drive development for continuous improvement.
• The ability to inspire and motivate staff, to help the team to achieve goals set by the AR manager.
• A strong sense of self-ethics and effort as well as wiliness to go the extra mile.
• Work in an open and honest manner, with a focus on strong communication to create relationships based on a culture of sharing information.
• Proactive phone calls to customers and other Sofina employees, upholding a polite and courteous manner to ensure cash is collected.
• Focus and ambition to work towards our goals. Act decisively under challenging conditions and take full responsibility and accountability for actions to ensure standards of excellence are achieved across the customer accounts and department.

What you\'ll need to succeed

• Equivalent work experience and/or role. Demonstrated experience of delivering services across a business within a complex context. Develop and maintain a strong working relationship with the AR & Master Data Manager
• Build strong working relationships with the AR team. Work closely with all functions throughout the Shared Service department, supporting collaboration and understanding of customer, supplier, and company requirements.
• Present a professional image, upholding the positive image of the Shared Service Centre and supporting a strong positive relationship with employees, customer, and suppliers.
• To assist with training and direction, to support the AR manager.
• Work as part of a unified team, driving increased business knowledge throughout and supporting an environment for the whole team to contribute to success, with ownership by all.
• Inspire co-workers to attain goals and pursue excellence. Identify opportunities for improvement and make constructive suggestions for change directly to the Manager
• Assist the Manger to mitigate team conflict and communication issues.
• Good communication skills with the capability to communicate confidently internally & externally
• Ability to work both independently and as part of a team
• Able to work within an agreed established framework and cope with pressure, working to deadlines and targets demonstrating a positive \'can do\' attitude.
• Strong attention to detail and ability to report accurately.
• IT Literate with experience of processing computer-based data. Strong organisational skills with the ability to prioritise.
• High levels of professionalism, integrity and ethical awareness.
• Act decisively under challenging conditions and take full responsibility and accountability for actions to ensure standards of excellence are achieved.
• Work in an open and honest manner, with a focus on strong communication to create relationships based on a culture of sharing information.
• Establishes and expands business relationships.
• Demonstrates personal commitment to change through actions and words
• Reliably meets performance targets and achieves goals.
• Defines standards in terms of doing what is appropriate and doing it well for self and team

What you\'ll get in return
The Benefits:
Competitive Salary Competitive Contributory Pension Online Benefits Hub Life assurance scheme Free onsite parking
What you need to do now
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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