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SalaryThe Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection which ensures that where a landlord has instructed Foxtons to collect rent from their tenant that we are receiving the funds and querying when they are not paid.
Core responsibilities of the role:
- Contacting tenants at set, regular intervals by any and all means available (telephone, email, text) who have not paid their rent to determine the issue and obtain payment
- Ensure intervals are hit to make sure any court proceedings would be successful
- When required, attend court proceedings to provide evidence in cases pertaining to rent arrears
- Advise landlords of rent arrears and keep them informed until receipt of payment
- Provide landlords with clear explanations of procedures, timings, and available option
This role also includes up to two days per week working from home (once the initial induction period has passed).
