Credit Management Technician

Job Title:Credit Management Technician. (Full-Time, Part-Time, Job-Share, Flexible options available)
Contract Type: UK-Fixed Term Contract
Salary Range: Circa £26,000 DOE
Location: Eastleigh - hybrid working
Application Closing Date: 19/03/2024

Credit Management Technician: Ageas are seeking a skilled and detail-oriented Credit Management Technician to join our finance team. As a Credit Management Technician, you will play a crucial role in ensuring the efficient management of credit risk, collections, and accounts receivable. Your responsibilities will include analysing credit data, monitoring payment trends, and collaborating with internal stakeholders to maintain healthy financial relationships with our brokers.
Main Responsibilities as Credit Management Technician:

• Maintenance of allocated Retail and Broker Accounts and responsibility for control of associated credit risk. Jobholder is responsible for ensuring that payments are made to terms and that remittances are processed and fully reconciled in an efficient and timely manner (within defined KPI timescales).
• To investigate discrepancies arising from the prompt & accurate processing of payments, resolving issues efficiently, liaising with internal and external stakeholders as required, aiming to minimise aged debt and potential write off, incorporating regular maintenance of allocated ledgers.
• To fully investigate items not settled within credit terms, communicating effectively with Brokers and relevant internal departments, affecting adjustments as required; then instigating applicable credit control routines in cases of continued non settlement.
• To perform comprehensive Retail Bank account reconciliations for Retail Brands; utilising Aurum software fed by World Pay and CDL. Ensure all unmatched are resolved and cleared within KPIs, investigating, and escalating any ongoing issues with Internal stakeholders.
• To settle Claims bordereaux as required for Delegated Authority Schemes or raise other appropriate payments to Brokers; ensuring payment value, workings and banking details are correct before forwarding for the appropriate approval.
• To demonstrate a progressive approach to Risk Management and Continuous improvement, promoting considered recommendations for enhancement & development of the role and utilised systems and processes.

Credit Management Technician - knowledge, skills and experience:

• Ability to approach and solve problems in a logical manner within guidelines
• Good Communication skills both written & verbal to facilitate conversations & establish positive working relationships with key stakeholders both Internally & Externally.
• Good planning and prioritisation ability to be able to handle a variety of tasks effectively
• A positive attitude towards flexibility and an openness to change
• A positive and flexible approach to be able to work effectively in a dynamic team environment
• Ability to input data accurately & efficiently, identifying any errors that may occur & resolve in a timely manner.
• Microsoft Office skills are required, intermediate level excel skills are essential to perform various aspects of the role.
• An ability to learn & use a variety of software is key to this role. Previous use of utilised systems is beneficial. Knowledge of both premium & cash reconciliations, alongside knowledge of the banking process is
• preferred. Previous experience of working in an accounting environment is desirable but not essential
• An understanding of the technical aspects of Accounting and Credit Management, as supported by progress towards a recognised qualification such as AAT, CIMA or CICM is desirable.

Here are some of the benefits you can enjoy within the Credit Management Technician role:

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

• Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
• Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities.
• Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
• Benefits for Them - Partner Life Assurance and Critical Illness cover
• Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops.
• Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.
As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter, a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.
Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. To find out more about Ageas, see About Us.