Address
Form of work
SalaryCustomer Account Coordinator
Permanent – ASAP start
Salary dependent on experience
Monday – Friday, 8am – 4.45pm, early finish on a Friday
Coventry
Customer Account Coordinator
Job Description
- Processing orders from receipt to delivery; including arranging shipments and collections, and creating relevant documentation such as picking notes, delivery notes, invoices, etc.
- Building strong customer relationships and acting as the primary contact for customer inquiries regarding orders and deliveries.
- Providing quotations to customers who have submitted enquiries, scheduling management activities and working with the internal production team.
- Collaborating with various departments to ensure top-notch service and timely delivery.
- Providing quality customer service, including interacting with customers, answering customer enquiries, and effectively resolving customer complaint.
Essential Experience/Skills/Qualifications
- Experience working with OEM manufacturers or OEM automotive.
- Previous experience working in a logistics or planning role.
- Proficiency in Microsoft products and ERP/MRP systems, CRM and SAP experience preferred.
Company Benefits
- Annual bonus
- Matched plus 1% pension scheme
- 27 days holiday plus bank holidays
- Annual bonus
- 5x death in service
Please apply below if this role is of interest!
