Address
Form of work
SalaryOur client is seeking a dedicated Customer Advisor, ideally with experience in the FMCG industry, to join their customer service team based in Bury. The successful candidate will provide an exceptional service, handling customer inquiries effectively and efficiently.
Client Details
Our client is a well-established player in the FMCG industry, boasting a workforce of over 1,000 employees. Based in Bury, this company is known for its commitment to delivering quality products to consumers across the region.
Description
As a Customer Advisor you will be:
- Handle customer inquiries and resolve issues promptly
- Provide product and service information to customers
- Process orders, forms, and applications
- Follow up on customer interactions
- Document all call information according to standard operating procedures
- Maintain and improve quality results by adhering to standards and guidelines
- Contribute to team effort by accomplishing related results as needed
Profile
A successful Customer Advisor should have:
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
Job Offer
In return, our client can offer:
- Immediate start
- Competitive hourly rate and weekly pay
- A vibrant working environment in Bury
- The opportunity to work with a leading company in the FMCG industry
- Temporary role with potential for extension
If you believe you are the right fit for this Customer Advisor role and are excited about the opportunity to work in the FMCG industry, we encourage you to apply today.
