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Form of work
SalaryAre you experienced in customer service, with good oral communication and organisational skills? Would you like to join a highly regarded organisation during a time of growth?
Here at Cintra Language Services Group, we have a new and exciting opportunity for a Customer Bookings Advisor to join our customer service team on a full-time, permanent basis offering Hybrid Working - flexibility to work from home or our office.In return, you will receive a competitive salary of £23,000 per annum including benefits.
Cintra Language Services Group provides high quality interpreting and translation services to businesses, public sector, and voluntary organisations.
Benefits you will receive:
- Flexible working (3 days in the office)
- £23,000 starting salary
- 25 days holiday plus bank holidays
- Great working environment
- Free car parking in central Cambridge including out of hours
- Birthday is not a workday scheme
About Customer Bookings Advisor role:
As a Customer Bookings Advisor, you will play a vital role in establishing exactly what our customers’ need regarding interpreting assignments, before finding a suitable interpreter from our linguist database.
Key responsibilities as ourCustomer Bookings Advisor:
The role involves a wide variety of tasks, from sourcing interpreters and translators to dealing with police officers and handling phone calls, emails, and customer requests.
Assignments can vary from home visits with Health Visitors to an interview of a suspect in custody or to attending a case in court.
This is an interesting role which does not involve selling services or spending all day dealing with complaints.
The successful Customer Bookings Advisor will have:
- Customer service experience, particularly over the telephone
- Excellent interpersonal and oral and written communication skills
- Good problem solving and organisational skills
- Computer literate (Outlook and Word)
- The ability to work independently with little or no supervision
If you feel that you have the relevant skills and experience for theCustomer Bookings Advisorrole then please click 'apply’ today! We’d love to hear from you!
No agencies please.
