Customer Service

Administrator
Location - Sheffield
Hours 09:00 - 17:00 30 mins for lunch
Pay rate - £12.93
Manpower is currently looking for an Administrator to join our busy client based in Sheffield. Please note this is temp to perm position so we are looking for someone who is looking for long term work.
Responsibilities

• Making pre-calls to customers for deliveries & collections
• Raising PO's via Business Central ordering system for the transport partners
• Using basic office systems such as outlook, excel & teams
• Assisting transport planner
• Supporting the operation and functionality of a key external-facing in-box, receiving, triaging, and using standard procedures and templates to respond to, action and escalate queries received within the system;
• Receiving and dealing promptly with incoming telephone calls / emails assisting with queries where possible, redirecting or taking messages;
• Arranging and procuring travel and accommodation for the Team and Cluster associates, and other stakeholders as needed;
• Diary management using Google Calendar including identifying and arranging suitable dates for meetings and events by engaging with a wide range of stakeholders, personnel and organisations;
• Communicating with staff and stakeholders in a confident and professional manner;