Customer Service Administrator

Stafforce are recruiting an experienced and organised Customer Service Administrator to join our well established client in the Grimsby area on a temp to perm basis.

Our client are rated as " Excellent " on Trust Pilot due to there exceptional Customer Service team, could you be the next person to join the dynamic team?

Hours of work: Monday to Friday 9am-5pm

Pay: starting at £11.44 P/H with regular salary reviews

Duties and Responsibilities include:

• Answering telephones
• Amending orders
• Arranging Deliveries / Collections
• Responding to customer queries
• Suggesting alternative products
• Refunds
• Checking stock levels
• Processing returns

Experience required:

• Previous Customer Service experience essential
• Strong attention to detail
• Ability to work in a fast paced environment
• Excellent telephone manner
• Computer literate
• A passion for providing 5 star customer experience

REF:C20