Customer Service Administrator
Wolverhampton
GBP25k - GBP28k
Full-time
Monday Friday
9:00am 5:00pm
Are you an experienced Customer Service Administrator?
Are you both friendly and professional?
Can you work as part of a team and on your own initiative, whilst also meeting deadlines and targets?
We are currently recruiting for a Customer Service Administrator to join our client in Wolverhampton!
Main duties include (but not limited to):
- Be the first point of contact for customer/client enquiries and respond/escalate them accordingly via telephone and email.
- Update customers on the status of their order, answer any questions or concerns.
- Provide the highest level of Customer Service possible.
- Order processing, order entry and invoice management.
- Use the task management system to track and follow progress of orders.
- Create shipping labels through various courier systems.
The ideal candidate:
- Will have a high level of attention to detail.
- Be able to work to a high level of detail and accuracy.
- Be able to be a team player.
- Have experience within a Customer Service based role.
- Be able to work well under their own initiative.
- Will carry out their work with a high degree of care.
Apply today!