We are seeking an enthusiastic sales office administrator to join our friendly team. The role is based around supporting client needs from initial enquiry to order completion and beyond. There is an opportunity to progress in this position.
This role typically includes:
- taking client enquiries via email, phone and live chat
- offering clients product guidance where applicable
- gathering prices / information from suppliers
- building client quotes
- raising purchase orders
- managing / progressing client orders
- resolving client issues
- ongoing client account management
Essential Attributes / Qualifications:
- at least 12 months experience in a similar role
- relationship building
- personality and confidence
- excellent telephone manner
- working to tight deadlines
- co-ordination of multiple tasks
- retention of information
- computer literate
- minimum GCSE Level C/Grade 5 in both English and Maths
N.B. due to the level of enquiries we typically generate, we can only respond to candidates with the required level of experience and qualifications.
In-house training is provided.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Solihull, B90 3ER: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What are your main strengths / weaknesses and why would you be suitable for this role?
Experience:
- administration: 1 year (required)
Work Location: In person
Reference ID: Sales Office Administrator