Customer Service Administrator

We are seeking a dedicated and customer-focused Customer Service Administrator to join a fast-paced property company in Brighton. The ideal candidate will have excellent interpersonal skills and a strong attention to detail. Client Details Our client is a renowned player in the property and housing industry. With a focus on delivering exceptional service, they are committed to their team members' growth and development, offering opportunities for learning and advancement. Description As a Customer Service Administrator your responsibilities will include: Providing first-class Customer Service via phone and email. Effectively handling and resolving customer enquiries and complaints. Coordinating with different departments to provide timely and accurate information to clients. Maintaining and updating customer records in the database. Assisting in the diary management of other departments. Participating in team meetings and training sessions. Adhering to company policies and regulations at all times. Contributing to the overall success and efficiency of the Customer Service team. Profile A successful Customer Service Administrator should have: Excellent communication skills, both written and verbal. A strong Customer Service orientation. Proficiency in Microsoft Office Suite. The ability to work effectively in a team environment. A proactive approach to problem-solving. The ability to handle sensitive information with discretion. Job Offer An estimated salary range of £11 - £12 per hour. Opportunities for learning and career advancement. The chance to work in the exciting property industry.