Salary: £12.18ph
Location: Welwyn Garden City, Hertfordshire
Job Type: Contract, Full-Time
[3 months temporary contract with the opportunity for a permanent position at the end]
Hours: Monday - Friday
Job Description:Job Duties:- Handling customer inquiries and resolving issues efficiently
- Processing orders and maintaining accurate records
- Providing administrative support to the Customer Service team
- Assisting with data entry and document management tasks
- Ensuring high levels of customer satisfaction through excellent service delivery
- Excellent communication and interpersonal skills
- Empathy and understanding
- Strong attention to detail and organisational abilities
- Understanding of Customer Service principles and practises
- Proficiency in using Microsoft Office applications
- Ability to multitask and prioritise workload effectively
- Knowledge of basic office procedures and equipment
- Prior experience in a Customer Service or administrative role