Address
Form of work
Salary- Back end Customer Service experience
- Ability to write well constructed emails to customers
Office location:
Stockley Park, Uxbridge UB11
Are you a parent looking for flexible work during school hours? Or perhaps a university student seeking a part-time role over the summer? Join our team and gain valuable experience while enjoying a balanced work-life schedule!
Key Responsibilities:
- Respond to customer inquiries via email with empathy and professionalism.
- Handle customer concerns and complaints effectively, ensuring a positive customer experience.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with the team to improve Customer Service processes.
- Previous experience in back office Customer Service, particularly in email correspondence.
- Excellent written communication skills.
- Strong empathy and the ability to understand and respond to customers' needs.
- Reliable, punctual, and able to work independently.
- Part-time, flexible hours to suit school schedules or summer availability.
- Ideal for parents or students seeking work-life balance.
- Friendly and supportive team environment.
- Gain valuable Customer Service experience.
- Flexible working hours to fit your lifestyle.
