Address
Form of work
SalaryWe have an exciting opportunity for a Customer Service Advisor to work within our Protection team based in Wigston to be part of a small existing team
As the Customer Service Advisor your working hours will be Monday - Friday between 09:00-17:30. Once probation has been passed there is an option to work alternative weeks 08:00 - 16:30 & 09:00 to 17:30 and the potentially of up to 2 days per week at home
As an Customer Service Advisor you will be enthusiastic and willing to learn new things. You will serve both the managerial team and other colleagues by efficiently processing tasks/documents, to help them complete their task quickly and effectively.
The Role & Responsibilities as the Customer Service Advisor
Emailing & calling clients to update them on the status of their application
Using our online system to log all notes & complete tasks on cases
General office admin, post, answering phones
to be successful as the Customer Service Advisor we are looking at you to demonstrate the following
Excellent attention to detail
Ability to stay calm under pressure
Methodical and thorough approach to work
Organised & Reliable
Good at juggling tasks and prioritising
A great team player
A desire to show initiative
Good time management
Knowledge of Word & Excel
Excellent computer skills
Additional Benefits once successful are listed below
20 days holiday + bank holidays
Contributory Pension Scheme
Death in Service
Progression option/Further Qualifications
Discount to Private Medical cover
Sick pay
Company pension
Performance bonus
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
