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Form of work
SalaryCustomer Service Advisor
Join my client's dynamic team and become a pivotal part of their Customer Service operations. We are seeking two dedicated Customer Service Advisors who thrive in a fast-paced, busy environment and are committed to delivering service excellence.
Key Responsibilities:
- Deliver outstanding Customer Service, efficiently handling inquiries via calls, emails, voicemails, and texts.
- Achieve First Contact Resolution by addressing customer needs promptly and effectively.
- Manage fluctuating workloads, and incoming queries, ensuring timely responses.
- Input data with precision into our computer systems.
- Meet and exceed service targets, providing consistent, high-quality customer interactions.
- Innovate and improve processes for enhanced Customer Service delivery.
- Collaborate with the team to share knowledge and boost overall performance.
- Fulfill outbound communication aligned with team goals.
- Adhere to company policies and contribute to a safe working environment.
Requirements:
- Proven experience in Customer Service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Commitment to maintaining health and safety standards.
They Offer:
- A supportive and collaborative work culture.
- Free On-Site Parking
- Opportunities for personal and professional growth.
- Competitive salary and hours
Positions:
- Part-time Monday to Wednesday 9am - 5pm
- Part-time Wednesday to Friday 9am - 5pm
If you are passionate about making a difference in Customer Service and are looking for a role where your contributions are valued, we would love to hear from you. Apply now to become a part of our success story.
