Company

Sthree Management ServicesSee more

addressAddressBirmingham, West Midlands
type Form of workPermanent
CategoryCustomer Service

Job description

SThree are delighted to announce a wonderful new opportunity for a HR Advisor to join our brilliant team. The HR Advisor will be responsible for delivering high quality first line HR advice and guidance to team members and managers on HR best practice, policy and people related matters, demonstrating a customer and people focused attitude and a right first time approach. You will also support the Senior HRBPs and HR Director with the delivery of projects and initiatives aligned to the Regional People Plan.

About us

SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world.

What are the day-to-day tasks?

  • Provide an excellent level of support to managers with issues and concerns relating to performance management, wellbeing, grievances and disciplinary matters, seeing cases through to successful resolution.
  • Provide prompt and efficient high quality advice and guidance on a wide range of first line queries, from team members and managers, in line with company policy, agreed ways of working and HR and People Management best practice.
  • Partner with colleagues and/or Senior HRBP where appropriate to mitigate risk and promoting best practice, always with a customer focus mindset
  • Coach, guide and advise managers as appropriate and attend disciplinary or grievance meetings where required.
  • Proactively manage and prioritise caseload effectively, ensuring case work is logged in a timely manner and tracked through to closure/completion.
  • Provide prompt and efficient high quality advice and guidance on a wide range of first line queries, from team members and managers, in line with company policy, agreed ways of working and HR and People Management best practice.
  • Signpost queries to relevant colleagues, escalating any issues or concerns to appropriate stakeholders, using your HR acumen to manage things independently when necessary.
  • Review issues and trends regularly and proactively share these with the relevant Senior HRBP.
  • Work closely with other HR Advisors to ensure consistent policy application across the region
  • Build effective relationships with the broader People team and the relevant operational colleagues in Glasgow to support seamless service delivery in region
  • Provide reporting and analysis of ER cases, both formal and informal, flagging trends and offering solutions.
  • Support the development, review and implementation of HR policies and procedures in line with company and local legislation requirements.
  • Maintain confidentiality and drive compliance as required.
  • Drive self-development, continuously maintaining and updating own knowledge of HR issues, best practices and employment legislation.
  • Support Senior HRBPs and HR Director with specific project related activity aligned to the RoE people plan.

Experience

  • Proven experience of providing outstanding first line HR and ER advice in a fast paced organisation and building credible working relationships with customers across multiple sites.
  • Able to demonstrate strong competence and the confidence to challenge others when needed, acting in accordance with SThree's core values and standards of behaviour
  • Experienced in and a level of comfort with working independently and remotely.
  • Solid experience of participation and effective delivery of HR projects.
  • A deep belief in the value of the HR function and the personal ability to make a difference to the business with a customer focused mindset.
  • Previous experience in professional services and a centre of excellence environment would be ideal but not essential.

Skills & Knowledge

  • Excellent interpersonal skills and the ability to establish and maintain strong working relationships whilst working remotely.
  • Strong organisational skills and ability to effectively manage multiple priorities.
  • Up to date knowledge of UK employment law and HR best practice.
  • Sound knowledge of Microsoft suite (Word, Excel, PowerPoint, Outlook).
  • CIPD accreditation desirable, but not essential.

Benefits for our U.K. teams include:

  • The choice to work flexibly from home and the office, in line with our hybrid working principles (typically 2 days a week in the office, although more regular office attendance may be required based on project deliverables)
  • Bonus linked to company and personal performance
  • Generous 28 days holiday allowance, plus public holidays
  • Annual leave purchase scheme
  • Five days paid Caregiver/Dependant leave per annum
  • Five paid days off per year for volunteering `
  • Private health care, discounted dental insurance and health care cashback scheme
  • Opportunity to participate in the company share scheme
  • Access to a range of retail discounts and saving

What we stand for...

We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.

What we stand for..

We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected.

If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.

Refer code: 3245962. Sthree Management Services - The previous day - 2024-04-19 09:58

Sthree Management Services

Birmingham, West Midlands

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