Address
Form of work
SalaryWe’re recruiting for Customer Service Advisors to earn up to £37,004 per annum.
Customer Service Advisor benefits:
- Canteen on site
- Free car parking on site
- Good links to public transport
- Uniform provided
Customer Service Advisor role:
Reporting to the Customer Support Team Manager, the Customer Support Officers key responsibilities will be to support our customers with:
- Income and Expenditure assessments to maximise income & benefit entitlements
- Benefit assessments for Housing Benefit
- Support Universal Credit claimants
- Applications for Discretionary Housing Payments
- Providing information for personal budgeting
- Reviewing customers entitlement for Job Seekers Allowance, Employment Support Allowance and Tax Credits
- Assess eligibility for Disability Living Allowance and Personal Independent Payments
- Applications for utility grants to pay off utility debt
- Researching and identifying appropriate support providers
- Liaising with external agencies such as social workers, health care providers and floating support agencies
Training is included to prepare you for this role
Customer Service Advisor pay:
£37,004 per annum.
