Address
Form of work
SalaryCall Centre - Customer Service
Full Time/Permanent
Nottingham City Centre
We are recruiting for Customer focused individuals who are looking to join a specialist team based in Nottingham. You will be joining a team providing excellent Customer Service to customers via phone, email and webchat.
Hours: Monday to Friday - Rotational shift pattern between 8am and 6pm
Salary: £25,000 + £1500 annual bonus (based on personal performance)
Location: Nottingham City Centre (NG1)
Training: 3 months training followed by 3 months grad bay
Role:
- Providing excellent Customer Service to existing customers via phone, email and webchat
- Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
- Comfortable navigating multiple windows and tabs on a computer
- Must be able to work within a team environment, communicating with other agents.
- Customer focused
- Be able to navigate and learn multiple computer systems
- Problem solving skills and deliver timely resolution
- Work towards several different targets
- Ability to manage multiple priorities and multi-task.
APPLY NOW!
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
