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SalaryAre you ready to make an impact within the energy sector? Join our Metering Operations team, where you'll play a vital role in managing end-to-end delivery of metering services for our large business customers. We're seeking a proactive and detail-oriented individuals to support the roll out of Automated Meter Reading (AMR) meters, ensuring seamless installations and compliance.
Key Responsibilities:
- Work within the Metering Operations team to manage AMR metering roll out, including customer engagement, site access information gathering, scheduling site surveys, and overseeing meter exchanges.
- Negotiate, influence, and manage stakeholders (both internal and external) to determine the necessary delivery model aligned with customer and business objectives.
- Handle day-to-day customer and internal queries through telephone and email communication channels.
- Ensure delivery of metering services in adherence to business, customer, and compliance obligations.
- Manage ongoing operational processes at site level, supporting comprehensive roll-out within regulatory time frames, including deployment, maintenance, site visits, and customer interactions.
Requirements:
- Prior experience in telephony Customer service.
- Proficiency in Microsoft applications (Outlook, Teams, Excel, etc.).
- Ability to efficiently navigate and utilize internal database systems.
- Utilities industry experience would be advantageous.
This role offers an excellent opportunity to contribute to the efficient management of metering services for our valued business customers. If you're passionate about delivering exceptional service and thrive in a dynamic environment, apply now to join our dedicated Metering Operations team!
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
