Customer Service Advisor

*** Exciting opening for a Customer Service Advisor in Southwell… ***
Join our client, a building society that has been helping people buy their homes and save for their future for over 150 years!
With a competitive salary of £23.5k (pro rata), career progression, and a supportive environment, this a great opportunity for you! Whether you have experience of financial Customer Service or are looking to take the first step into the industry, our client would love to hear from you. Read on to find out more…
Customer Service Advisor
Southwell, NG25 0HQ
25 hours worked Monday to Friday, Saturday mornings on a rota system
Permanent position
£23,500 pro rata dependent on experience
No financial Customer Service experience required – full training provided
Please Note: Applicants must be authorised to work in the UK
Founded in 1867, this building society has upheld its commitment to providing financial solutions and excellent service to its customers. As an independent, mutual provider, they prioritise customer satisfaction and community values.
Benefits:
Joining our client comes with several benefits, including:
Competitive salary of £23.5k pro rata
Full training provided
Opportunities for career development and progression
Supportive team environment
Training and mentorship opportunities
About the Customer Service role:
Join this vibrant team as a Customer Services Advisor, where you'll play a vital role in delivering exceptional service and support to valued customers.
Key responsibilities include:
Providing excellent Customer Service
Adapting to a dynamic, regulated environment
Utilising IT systems effectively
Collaborating within a team environment
The Ideal Candidate:
Our client is seeking individuals who:
Excel in Customer Service
Thrive in a busy, regulated setting
Possess IT proficiency
Demonstrate teamwork and initiative
Financial Customer Service experience preferred but not essential
Does that sound like you? If so, don’t hesitate to apply…
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be authorised to work in the UK. No agencies please.
Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application.
Other suitable skills and experience include Finance, Financial Services, Financial Customer Service, Customer Service Advisor, Customer Service Representative, Client Services Associate, Member Services Specialist, Call Centre Agent, Financial Services Representative, Client Support Advisor, Banking Customer Advisor, Mortgage Advisor, Customer Care.