Customer Service Agent

This is a temp to perm role, starting as 13-weeks contract.

You will be responsible for liaising with the Logistics team, with freight forwarders and clients, taking care of the order-placing process and liaising with different teams.

This is a fantastic opportunity to join a renowned global 3PL and freight business who offer amazing employee progression and improvement opportunities, this role will allow you to join the Logistics industry and will offer you load of experience in this sector.

Responsibilities

As Customer Service Agent, you will…

• Liaise with the freight forwarders to support them during the delivery process
• Utilise available resources to support the company transport network
• Build lasting relationships with transport and warehouse providers, as well as internal stakeholders and the end B2B customers

Requirements

In order to succeed in this role, you will need…

• Excellent problem solving ability and capacity for thinking outside the box
• Good Excel skills, Pivotable and Vlookups
• Self-reliance and ability to work as part of a team and independently
• Great communication skills and able to work under pressure
• Willingness to learn and develop

Are you looking for your next opportunity? Does this looks exciting? Let me know by applying or sending a CV to !

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.