Address
Form of work
SalaryCustomer Service Advisor
Location - Buttermilk Lane North Buttermilk Lane in Duckmanton
Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-3.30pm
Pay- £22,962.94 per annum (£11.47 per hour)
Contract –Permanent.
Responsibilities –
- Logging calls on a database for our 9 UK warehouses
- Order Maintenance
- Order Enquiries
- Expedites
- Material Enquiries
- Documents Requests
- Customer Complaints
- Liaising with the Sales teams
- Liaising with Transportation Company’s
- Providing Proof of Deliveries
- Order Maintenance on our inhouse system
The ideal applicant will have:
- Excellent communication skills (including written and telephone skills).
- Verbal comprehension skills.
- Numerical skills.
- Microsoft Office proficient.
- Proven record of excellent Customer Service.
- Able to produce accurate work within tight deadlines.
- Organisational skills.
- Practical approach to problem solving.
- Ability to present information effectively.
- Customer focus
- Results focus
- Drive to achieve continuous improvement
- 25 days holiday a year
- The vacancy is based at new facility at Buttermilk Lane
- Candidates are required to have achieved grades A to C (or Grade 4 or above) in Math’s, English & Science GCSE’s at a minimum
If this sounds like something that you would be interested in then please APPLY NOW! Alternatively, please send a copy of your CV to (url removed)
