Customer Service Assistant

Good Afternoon,

I am currently representing Tower Hamlets Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Customer Service Assistantthis role will be: E1 1BU

The right candidate will:

Be the first point of contact in providing customers with assistance, sign-posting and positive solutions either face to face, over the telephone or through digital means

Provide a high quality of library, learning and information services that achieve customer satisfaction and maintains LBTH JD and PS Customer Service Assistant (Idea Store) February 2022 the highest level of service standards to all customers across the council.

Working as part of a team of Customer Service Advisors and Assistants, contribute to the day-to-day running of the Idea Store.

We require the following:

• Experience working within a local authority DESIRABLE.
• Knowledge and understanding of the purpose of modern public library and/or adult learning provision
• Knowledge of all aspects of running a busy service point.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,