Customer Service Assistant

Wickes is more than just the nation’s favourite DIY store. It’s a place where we’ll ask for your ideas, listen to your opinions and value the contributions you make. Chances are you’ve never experienced anything quite like our culture. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Every day you’ll be assisting customers, so it’s vital that you offer every person that walks through our doors a high level of Customer Service. We look for someone who ideally has experience working in a similar role.

As well as a salary and a wide range of benefits including a 20% discount, we believe in helping our colleagues build their careers with Wickes. Therefore, we offer Industry-leading apprenticeship programmes that are open to everyone and development programmes to help you progress and ensure your customers and colleagues leave with a big smile.