Customer Service Assistant
35hours per week
Monday - Friday
£17.38per hour
Role Requirements:
- Be the first point of contact in providing customers with assistance, sign-posting and positive solutions either face to face, over the telephone or through digital means.
- Provide a high quality of library, learning and information services that achieve customer satisfaction and maintains the highest level of service standards to all customers
- Working as part of a team of Customer Service Advisors and Assistants, contribute to the day-to-day running of the Idea Store.