Address
Form of work
SalaryCustomer Service Coordinator
Monday - Friday 9 am - 6 pm
£25,000 per annum
I am currently representing a client within the property industry who is looking for an experienced Customer Service candidate to join the team. You do not have to have property experience but an excellent telephone manner, written communication skills and be proactive within your position.
Key duties:
- Answer incoming telephone, email and website letting enquiries; respond in a timely manner
- Exceed all enquiries and residents' expectations by going above and beyond and deliver excellent Customer Service
- Book and schedule apartment viewings with the on-site teams at each locations
- Manage the CRM system to ensure contact with prospective residents are logged and all information is up to date
- Conducting right to rent checks, submitting references, registering tenancy deposits
- Oversee all renewal enquiries and ensure necessary paperwork is completed
I you have an excellent Customer Service background, please apply and Reed will be in touch.
