Job description
Join our dynamic team and make a difference We are currently seeking a highly motivated and experienced Service Coordinator to support the Team. This is an exciting opportunity to be part of a fast-paced, growing company, with the potential to progress into a team leader role. The successful applicant will work closely with the Service Manager, Service Team, as well as Engineers, Customers, Subcontractors and Suppliers. To succeed in this role, the applicant should have excellent communication, organisational skills, and time management, they will collaborate with internal teams as well as clients to ensure the smooth and efficient operations of the business all Internal Training will be provided to help succeed. General Knowledge or experience of working within a similar Service Industry would be desirable, but not necessary as Training will be provided. Key Responsibilities: Scheduling engineers for tasks and assignments Coordinating and scheduling planned maintenance, repairs, call outs Managing the diary for the Engineers and ensuring it is up to date Responding to inbound calls and responding effectively to enquiries Providing general office support and administration Upgrading quoted works Raising PO for suppliers/Engineers Hiring of Equipment Completing data entry tasks to a high level of accuracy Serving as the first point of contact for all queries Liaising with staff, suppliers, subcontractors and clients Requirements: Proven experience in service coordination Strong IT/Technical skills Experience with diary management Excellent verbal and written communication skills Ability to work within a team environment Strong attention to detail, planning & Organisational skills Ability to work well to deadlines and able to multitask and prioritise. Self Motivated Reliability and Flexibility Company Benefits: 25 days Bank Holidays Free Parking Company Events Company Pension Training This role will be full time on a basis of 40 hours per week, working hours 8am - 5pm Monday to Friday. You will be required to work in the office located in Nutfield, Redhill, Surrey. Full time hours: 40 hours per week - Job Types: Permanent Salary: £25,000 - £30,000 per year Pro-rata depending on experience If you are a proactive individual who is eager to progress in your career, then we would love to hear from you