Customer Service Coordinator

Customer Service Coordinator

Salary: £23,000-£25,000 + commission OTE £30k minimum

Location Orpington

Hours: Monday- Thursday 8:45am-5:30pm Friday 8:45am- 5pm

Are you experienced within retail with a fun personality? are you looking for a way into an office role? Are you looking to earn extra money for simply doing your job?

My exclusive client based in Orpington is looking to recruit a Customer Service Coordinator into their Customer Success Team. They are looking for a confident person who isn't shy picking up the phone and has an outgoing personality. if this is you, Hit apply!

Duties of the Customer Service Coordinator:

- Getting in contact existing customers are happy with the solution and gaining effective feedback to help improve service of my client and help the company grow.

- Updating systems and filtering spreadsheet data to see new potential clients to complete research.

- Engage with new potential customers and understanding their possible needs by gaining knowledge about their business.

- After speaking with the customer, upselling a potential service and generating a lead to the sales team for a call back.

- Working alongside the directors completing projects when required and giving regular updates.

Requirements and experience of this Customer Service Coordinator:

- retail experience

- Good standard of excel experience

- A bubbly go getting personality

- It literate

- Self motivated to want to earn more money!!

Benefits:

- £10 for every lead generated for sales (doesn't need to convert)

- Gaming canteen with Playstation, gaming beanbags,

- Bushpa Cash Plan

- 28 days annual leave

- Early finish on a Friday

- Employee Assistant Plan for mental health, financial advice and legal advise

- Companies days out to Ascott, Beyonce tickets, cinema tickets, lunches all at companies expense!!

To be considered for this Customer Service Coordinator in Orpington , APPLY or call El on OPT 2. Look forward to hearing from you.