Customer Service Coordinator

The Just Recruitment Group is currently recruiting for a Customer Service Coordinator for their client based in Tiverton, Devon.
Reporting to the Customer Service Manager, the Customer Service Coordinator will process orders and fulfil customer needs to ensure customer satisfaction. The role will involve working with a dedicated team on either our UK or International Markets, to ensure the successful delivery of key business objectives to our Service Level Agreements:
Main Responsibilities:
 Preparing quotations and orders.
 Liaising with our Customers and Field Sales Team in relation to orders and queries.
 Handling customer issues or complaints.
 Taking customer calls.
 Assisting during occasional customer visits for Key Accounts.
 Generating reports in relation to service level agreements.
 Keeping Customer Relations Management system up to date.
Skills:
 Excellent communication skills to include; interpersonal, verbal and written.
 Attention to detail and accuracy.
 Strong I.T. skills including MS Office.
 Previous experience of working in a Customer Service role desirable.
Hours of Work:
Monday - Friday on a rota basis 8.00am - 4.00pm / 9.00am - 5.00pm (35 hour week)
Benefits
In return we offer a competitive salary, an attractive benefits package including pension and healthcare cashback schemes; a personal holiday allocation of 25-days per year (full-time) plus Bank Holidays and free on-site parking.
For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference (phone number removed).
Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful