Customer Service Coordinator

Customer Service Coordinator
Location: Nottingham
Salary £23,000-£24,000

We are looking for dynamic Customer Service Coordinator to work on site with a leading Nottingham organisation.

The role of Customer Service coordinator will involve coordinating projects for a leading Nottingham brand, as well as:

• Taking briefs from different areas of the business relating to projects and campaigns
• Creating copy and wording from the initial brief
• Building and maintaining good working relationships with 3rd party design agencies/print suppliers
• Using CRM and process to run campaign workflow
• Liaising with departments throughout the business to keep projects to agreed time scales
• Problem solving and trouble shooting
• Using all Microsoft packages including Excel and outlook
• Providing excellent Customer Service

The ideal candidates will have the ability to work in a fast-paced environment as well as:

• Excellent Customer service and relationship building skills
• Experience of Microsoft packages including Excel
• Ability to communicate across all areas of the business
• Great attention to detail and administration skills
• Ability to remain calm under pressure and take ownership of your own projects and campaigns

Full training and support will be given to the successful candidate.

This is an exciting opportunity for candidates wanting to develop a career within a multi-channel marketing agency working with a top UK brand

If you would like to discuss this role in more detail with us, please send your CV to TurnerFox Recruitment.