Address Salary:
Competitive plus bonus
So, who are we? We are Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
As Customer Service Executive based in Ripon, you’ll be responsible for:
- Building and maintaining fantastic customers relationships
- Receiving and processing order enquiries and keeping an eye on the order status
- Liaising with internal and external stakeholders to source products to fulfil customer orders
And here’s what we’d like you to have:
- Confident communicator
- Previous experience working in a Customer Service environment
- Enthusiastic with a willingness to learn
This is a full time permanent position Monday - Friday 8am - 5pm with one weekend day required every 4- 6 weeks which is paid as overtime. Once you have completed your training and probation period you will have the opportunity to work from home 2 days per week.
Also, did we mention? In addition to the competitive salary there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
About us
Wolseley Group is a leading plumbing, heating, cooling, and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands.
Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day.
We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.
