What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
As a Customer Service Executive at CHEP, you enjoy working as part of a fun and supportive team with a role that provides variety and learning opportunities. You are passionate and always go above and beyond to help a customer. You are empathic and this comes across in everything you do.
As our next Customer Service professional, you will be managing various cases daily via phone (albeit low volume), email and the self-service portal. You will be working with the whole team and wider business, and play a vital role in the growth and maintenance of our customer base.
Because it’s not about being on the phone all day, it is about providing a partnership with the customer and working collaboratively with the team in a variety of ways to gain a sense of achievement. You never underestimate the importance of ensuring that people know they are valued and supported. You know that this support, recognition and reward is vital in increasing morale.
We genuinely care about people, they are our No.1 priority. We are an award winning, market leader and one of the worlds most sustainable logistics organisations. Our culture and people drive this.
Interested in...?
- Working with a fantastic team of people who will train and support you during your journey.
- Having the flexibility to manage your own time and work from home 3 days a week.
- Being in a key position for progression and wider opportunities at CHEP.
- Exposure to teams worldwide.
- Optional overtime for extra earning potential.
- Working close to the Trafford Centre and City Centre.
Do you offer...?
- At least 1 years experience working through cases in Customer Services or within a retail role where you were given extra responsibility e.g. key holder, covering for managers etc
The Perks...
- Certified Top 100 Global Employers
- Excellent career progression
- Annual bonus (typically 5%) based on company and individual performance
- Company laptop
- Flexible and hybrid working
- Prime location with excellent transport links
- 25 days holiday, plus statutory holidays and the option to buy and sell 5 additional days leave each year
- Generous Share Scheme
- Volunteer days
- Up to 7.5% company pension
- Life assurance
- Employee Assistance Programme
- Numerous retail discounts
Interested...?
As an inclusive employer, Brambles wants to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore encourage you to inform your Talent Acquisition Partner of any reasonable adjustments you might need to enable this to happen.
Preferred Education