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SalarySalary Package:Negotiable
Location:Poole, England
Consultant:Louis Tucker
Posted:16/02/2024
Description:
Job Title:Customer Service Manager
Department:Customer Service and Support
About Us:
We are a leading manufacturer in the electric motor industry, committed to delivering exceptional products and services globally. Our values focus on customer satisfaction, precision, curiosity, and collaboration.
Responsibilities:
- Lead the Sales Administration team to ensure Customer Service excellence.
- Develop and execute long-term strategic goals for customer satisfaction and business growth.
- Build strong relationships with customers and subsidiary teams.
- Provide senior-level escalation support for customer issues.
- Generate specifications and quotations for customer-specific applications.
- Maintain accurate CRM records and provide regular sales reports.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Proven experience in Customer Service management, preferably in manufacturing.
- Strong leadership, communication, and problem-solving skills.
- Willingness to travel internationally as needed.
Apply:
Join our team and drive customer satisfaction and business success! Apply now.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
