Customer Service & Sales Executive

Customer Service Executive/New business

Office based - Monday to Friday

Watford

£25,000 plus commission and great benefits

Job description

Our client is a successful, thriving Insurance Broker based in Watford, specializing in business and property insurance for UK SMEs.

We are seeking a Customer Services Executive to join our vibrant, friendly team in the New Business/Sales function.

We are looking for a motivated, enthusiastic person to join the team and help us develop new business. The role has the option to change into a field sales position for the right candidate.

We are seeking a motivated and enthusiastic individual to join our team and assist in developing new business opportunities. This role offers the potential to transition into a field sales position for the right candidate, providing a unique opportunity for career growth and development within our company.

Key Responsibilities:

• Conduct outbound calls to potential clients within the designated locations to introduce products and services offered.
• Utilize persuasive communication skills to educate prospects on the benefits and coverage options of the various insurance plans, tailored to their needs.
• Proactively follow up on leads generated through marketing campaigns or referrals to nurture relationships and drive sales conversions.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling additional products and contribute to achieving revenue targets.

Successful Candidates are expected to have:

• Previous experience of working as a Customer Services/Tele-Sales Specialist ideally in the insurance/broker industry,
• Experience of generating new leads and working towards financial targets,
• Experience of establishing a client portfolio,
• Have excellent communication skills,
• Client relationship management experience,
• Be a strong team player,
• Pay high attention to detail and have excellent organizational skills.