Address
Form of work
SalaryCustomer Service Specialist
£25,500 per annum
Mid Kent
Monday – Friday (One day working from home)
Exciting opportunity for an enthusiastic, motivated, and forward-thinking individual to join a Product Change team within an established business based in West Malling.
This role would suit somebody who has worked within the financial services industry and has excellent Customer Service skills.
Duties for this role include:
- Ensuring timely, accurate responses to telephone calls/enquiries.
- Building and maintaining relationships with clients.
- Liaising with other internal departments.
- Actioning emails received.
- Ensuring that application requirements and conditions are complied with.
- Chasing outstanding documentation, reports, and information to progress an application
The successful candidate will have/be:
- Proven Customer Service experience within an office environment.
- Financial services background desired but not essential.
- Computer literate.
- Excellent communication skills both verbal and written.
- Able to adhere to tight deadlines.
- Go above and beyond, giving 5-star Customer Service.
This is a fantastic opportunity for someone with great communication skills and the ability to juggle multiple priorities, who is seeking a role which offers genuine career progression If you are interested, please click the apply now button and upload your CV!
If you feel you meet the above criteria, please apply online for immediate consideration.
This role is being handled by Holly Ensoll, Senior Business Support Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far
